Call Center Representative

Call Center Representative
in Boston, Massachusetts 02110 - US

Job Description

Call Center Representative

A new opportunity has recently opened up at one of the areas fastest growing start-ups! The Call Center Agent will be responsible for coordinating customer relations over the phone and via email, while delivering genuine service to every client. This company offers a fun and high tech work environment, multiple shifts ranging from early morning to late evening, and ample room for growth! 

Daily Tasks

- Fielding all incoming calls from customers and clients and directing calls as needed

- Daily email correspondence with all customers

- Answering any and all questions regarding system installation, set up, or troubleshooting

- Escalating calls to the appropriate team member when necessary
 

RequirementsWe are seeking an individual with previous customer service experience in retail, hospitality or an office setting. Candidates should have an interest in technology and light phone experience. 
 

If you'd like to apply, please submit your resume

 

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

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