Community Relations Assistant

Community Relations Assistant
in Cambridge, Massachusetts 02138 - US

Job Description

Community Relations Assistant


PSG has teamed up with one of their major clients within the higher education industry. This client has an immediate need on their Cambridge campus for a Community Relations Assistant to start immediately. This position is a perfect opportunity for candidates interested in making a difference within a community to gain valuable experience on their resume. The Outreach Program is fast paced and set within a busy office environment at this time of year. This opportunity is dealing with high ranking officials within the school as well as different people in the community so a customer service savvy attitude is needed. 


Responsibilities include:
-          Answering phones as an intake coordinator
-          Handling high pressure situations
-          Acting as a representative of  the program
-          Understanding the importance of empathy and a personable attitude dealing with people in the community


Requirements:
-          Previous experience as an intake coordinator, receptionist, call center rep, or customer service representative dealing with high pressure situations
-          An interest in community outreach
-          Excellent communication and telephone skills.
-          MS Office experience

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