Customer Service Specialist

Customer Service Specialist
in Las Vegas, Nevada 89107 - US

Job Description

Customer Service Specialist


This role is a great opportunity for a seasoned customer service professional. We are looking for someone with a personable phone manner, good work ethic and prior experience doing phone customer service work. The customer service associate is responsible for maintaining customer relationships by responding to phone inquiries and taking the appropriate actions.
 

Duties:
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers' accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities. -
 

Requirements:
- At least 1 year of prior customer service experience in an office setting.
- Any experience on the phones or with e-mail correspondence is a plus!
- Access to a vehicle on a daily basis


Please send your updated resume to join our team and apply!

 

For more information about this job or to CHAT WITH US LIVE: www.psgstaffing.com
  

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

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