in Cambridge, Massachusetts 02138 - US
An outstanding opportunity for a data entry and customer service professional has recently opened up in the public sector. A government agency in downtown Boston needs help with a long term project that has the potential for permanent hire for the right candidate. The position of Project Assistant will primarily consist of customer service and data entry duties, along with administrative tasks as needed.
The primary focus of this contract project will be handling inbound phone calls and entering information into a database. Other duties will include processing documents, updating records, working with Excel spreadsheets, email correspondence, transferring calls and taking messages.
This job requires strong attention to detail and accuracy in typing and organization. Another main qualification of this position is an upbeat and polished phone manner, as the Project Assistant will be handling a high volume of inbound calls and assisting people with concerns. This is an extremely busy office and the candidate must be able to multitask effectively. Six months of experience working in an office and data entry experience are required. Candidates with inbound customer service experience are ideal.