Desktop Support Technician

Desktop Support Technician
in Boston, Massachusetts 02109 - US

Job Description

Desktop Support Technician                    

A major healthcare provider in the Boston area is looking to add several Desktop Support Technicians to their IT team.  In this full time role, you will provide front-line hands on or remote technical support to the healthcare staff on various technical issues and problems relating to desktop hardware, operating systems, and software.  If you’re someone who is looking to sharpen your IT skills while working for an established organization that likes to promote from within, this is a tremendous opportunity for you!                             



  • Responsible for the implementation, configuration, and testing of desktop hardware and software                  
  • Clean and maintain computer hardware to standard                               
  • Partner with help desk to resolve desktop related help desk tickets                                 
  • Provide hardware maintenance such as board replacement, cable switching, communications assistance, and hardware installation                                   
  • Other Desktop related duties as needed                                                 


  • 1-3 years’ experience in IT capacity                               
  • Bachelor’s Degree preferred, ideally in Computer Science or Information Systems                                   
  • Demonstrated experience with various PC operating systems                              
  • Strong communication skills both written and verbal                              

If you'd like to apply, please submit a resume for consideration

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Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.



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